Customer service is an essential component of any online business, but getting it right requires hard work and dedication especially when you’re selling on multiple marketplaces. From Amazon to eBay, there are many different marketplaces available for online retailers, each offering a diversified audience eagerly searching for products just like yours. Providing great eCommerce customer […]
A few weeks ago, we gave you an update on Mandatory eBay Item Specifics coming in May 2021 but guess what? eBay has made a few more tweaks to their item specifics. Therefore, it’s time for all sellers to update their Item details on eBay once more. Just two weeks after eBay's most recent mandate […]
If the year 2020 has taught us something, it is that digital is the way to go. The COVID-19 pandemic has put e-commerce at the forefront of retail. Consumers have been purchasing more products online and that they will continue to spend a higher proportion of their income on retail products online than in-store, even […]
Amazon is undergoing some changes... Isn't it time for your business to evolve as well? Perhaps your tool kit needs a revamp? If you sell on Amazon and need to maximize your profits, offering high-quality products isn’t enough. You can’t afford to lose customers because you don't have the information you need to make the […]
Did you know item specifics have the ability to increase the discoverability of your listings within eBay and on external search engines? The more complete the item specifics are, the better the eBay search engine can match your item to what the buyer is searching for! FUN FACT: Item Specifics work is painful, so if […]
We all know measuring your marketplace performance is really important and it’s easy to do in THEORY. But you really should ask yourself these questions: When was the last time you really went deep into your channel metrics? How much effort does it take to get those metrics? (be honest!) Are you truly across all […]
Managing multiple marketplaces can be tricky. It takes a lot of trial and error. Here are some tips from the multifarious experiences we’ve had managing eBay and Amazon stores: Competition is stiff. There are numerous sellers as there are millions of users/members. You could be the only seller for a private label brand, or you […]
We are always stressing the importance of item specifics and how they increase the discoverability of your listings within eBay and on external search engines. The more data you give eBay about your products, the better they can match your item to what the buyer is looking for either through query search or left hand […]
The eBay product title is perhaps the most important aspect of an eBay product listing, mainly because it's actually one of the first things your buyer sees when they search for an item! However, there are some steps that need to be taken to maximise the performance of your listings on eBay. In this article, […]
Love it or hate it, Item Specifics on eBay are an important feature that eBay stores and sellers should consider. Why is it important? It allows buyers to find and see your item in the search results while allowing them to quickly learn about your product without reading too much! In this article, we'll guide […]
