Simplify Marketplace Client Management

Manage your clients’ e-commerce activity efficiently with our agency-focused platform.

  •  Streamline reporting across marketplaces
  •  Centralize performance tracking and workflow management
  • Save hours of manual effort with a single, intuitive dashboard

Speak to an expert to learn how.
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Link Amazon, eBay, Walmart, and 100+ marketplaces
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Get alerted to opportunities and risks
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Save 1-2 hours on administrative tasks per day
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Stay one step ahead of your clients

Why Marketplace Agencies Choose MerchantSpring

We make every second count. Our features and functions enable faster access to insights that matter.
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Centralized Agency Reporting

Gain clarity and improve efficiency with flexible reporting designed for marketplace agencies:

 

  • Cross-Channel Dashboards: Visualize client performance across multiple marketplaces in a single workspace

  • Streamlined Reporting: Standardized reporting to simplify client communications

  • Multi-Language & Multi-Currency Options: Easily adapt reports for different regions

  • Flexible Insights: Focus on trends, opportunities, and KPIs that drive client results

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Insights at Your Fingertips

Gain clarity and improve client reporting with comprehensive dashboards and reports:

  • Daily and weekly sales trend monitoring
  • Category, brand, and product performance insights
  • Operational indicators like inventory status and fulfillment performance
  • Campaign and promotion reporting to track results over time

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Efficient Multi-Channel Management

MerchantSpring supports agencies that manage clients across multiple marketplaces.

  • Consolidated workflow management to reduce context switching

  • Exportable reports for presentations and internal team updates

  • Mobile-friendly dashboards for on-the-go account monitoring

Note: Our platform focuses on insights and workflow efficiency. Data is accessed only through authorized client connections in compliance with marketplace policies.

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Flexible for Agencies of Any Size

  • Customizable Reports: Deliver reports tailored to your clients’ needs.
  • White-Label Options: Present reports under your own agency branding.
  • Scalable & Secure: Built to support growing agencies with robust cloud infrastructure.

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Guaranteed Security and Scalability

  • Authorized marketplace integration through official APIs
  • Official Amazon SPN Partner, eBay, Walmart, and Shopify Developer with authorized API access
  • Full end-to-end encryption
  • Up-to-date and compliant security protocols
  • US-based infrastructure scalable to your growth and expansion plans
  • Connect unlimited number of stores

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Get Started in Minutes

MerchantSpring is designed to help agencies focus on client success, not manual data handling.

 

  1. Onboard your client accounts quickly with simple setup

  2. Access dashboards to visualize trends and performance metrics

  3. Spend less time switching between tools and more time driving growth

 

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My team LOVES the system. It is exactly what we needed. We’ve been focused on monitoring the store health, active inventory, and total portfolio-wide revenue. This solution solved all of those.
Tim Richard Head of eCommerce & Operations, NextLevel
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MerchantSpring was exactly what we needed here at Brandsom to easily manage multiple clients on a variety of marketplaces. We use MerchantSpring to get a full overview of how our clients are performing, this saves us a lot of time every day.
Imco van Elk Marketplaces Specialist, Brandom
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MerchantSpring should be the first thing you look at in the morning and the last thing at the end of the day. The compiled actionable data it displays will show you the next steps you should do to maintain your sales.
Aaron Moore President, MooreAmazon
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This solution makes multiple account management so easy. Being able to see sales trends, monitor store health and keep track of inventory levels in one system saves so much time.
Justin Cataldo Sell Global
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MerchantSpring is a great solution for our team. We are able to generate important insights and access real-time data for our clients with only a couple of clicks. Working with MerchantSpring saves us a lot of time and helps us grow our clients on Marketplaces
Anouck van Rietschoten Marketplace Specialist, Maze-One
Save 350+ hours a year
Save 350+ hours a year

2k pro sellers and agencies save 1-2 hours every day with less admin.

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5 Star Customer Reviews

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Features

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Ease of use

Our Dashboards In Action

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Powerful Features & Reports

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Agency Dashboards

  • Single business view
  • Sales & order trends
  • Channel mix analysis
  • Sales & profit comparison
  • Seller health & operational alerts
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Advertising Management

  • Advertising dashboard
  • Campaign performance
  • Keyword / keyword analysis
  • Advertising metrics incl. TACOS
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Review Management

  • Campaign automation
  • Manual review solicitation
  • Review status and reporting
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Global connectivity

  • Unlimited connections
  • 50+ currencies
  • 75+ marketplace platforms
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Account profitability

  • Account profit & loss
  • Product profitability
  • Profitability trends
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Buybox Management

  • Performance trends
  • Competition insights
  • Management
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Sales insights

  • Sales by category
  • Sales by brand
  • Sales by product
  • Top/worst sellers
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Operations Monitoring

  • Seller health scorecard
  • Out of stock risks
  • Fulfilment performance
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Listing Quality Improvement

  • Listing diagnostics
  • Aspect diagnostics
  • Attribute editor

The questions we are asked most often

How do you compare to integration platforms such as ChannelAdvisor, ChannelEngine, etc?

The MerchantSpring platform complements existing integration solutions such as Channel Advisor, ChannelEngine, and Linnworks. Our marketplace management analytics and insights software supports enhanced information, analytics, and reporting capabilities.

How much time and resource do you need to deploy your software?

Our software is a self-service solution, i.e., you have complete control and can run it at your end at your own pace and convenience. A typical e-commerce store like Amazon takes only 30 seconds to connect. The initial data sync duration may range from 5 minutes to 24 hours, depending on the store’s size. In terms of resources, you can continue using your existing IT infrastructure. We do not charge upfront fees.

I can't find the marketplace I am looking for.

MerchantSpring currently supports over 70 different marketplaces across the globe, and we are always adding new ones. If the marketplace or channel you are looking for is not available (you can see the complete list here), please let us know. We’ll be happy to add it to our development pipeline.

How do you integrate with the marketplaces?

Our multi-channel cloud-based software integrates with multiple marketplaces via authorized REST APIs. These application programming interfaces facilitate secure communication between e-commerce platforms and MerchantSpring with proper account owner authorization. We maintain formal developer partnerships and authorized access agreements with major platforms, including Amazon (through SPN), eBay, Walmart, and others.

Do you support Amazon Advertising?

Yes. We are an official Amazon Advertising API  and SPN partner. You can link your AMS or DSP advertising account to the MerchantSpring software directly and in seconds. The access is available on the overview screen in the marketing section of your MerchantSpring account. 

How many accounts can I connect simultaneously?

Our large marketplace agency customers are able to manage 400+ stores within a single account without problems.

My integration software already shows me sales performance. Why do I need MerchantSpring?

During that stint, we discovered that Amazon Seller Central lacks the sophisticated reports needed to efficiently manage authorized client businesses. This required logging onto multiple Amazon accounts to perform custom admin and analysis, which was both time and effort intensive. We decided to develop a platform capable of cutting down administrative time and providing marketplace experts with authorized insights required to increase sales for clients — with proper account owner permissions and multi-country account access.

 

How does MerchantSpring ensure compliance with marketplace policies?

MerchantSpring operates exclusively through authorized channels. For Amazon, we are an official Solution Provider Network (SPN) partner, which means all agency access to client accounts is properly authenticated and authorized. We connect only to accounts where explicit permission has been granted by the account owner, and we do not aggregate or share data between sellers or provide unauthorized access to any third parties.
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Learn more in our FREE product demo!

Witness first-hand how MerchantSpring can help you streamline insights and reporting for your e-commerce portfolio. Watch it LIVE!